Welcome to the fresh new look - Golden Glo - Your one stop shop
FOR UK CUSTOMERS
Please note although your item has been shipped, royal mail’s website will read “sender is preparing item ……… “. the next update will be when your item is delivered. please do not email us asking if your order has been shipped if your status says ‘shipped’.
FOR INTERNATIONAL CUSTOMERS
Please track your order. if items are sent back to us because delivery could not be made, we charge a reshipping fee of £9.95.
* We cannot guarantee these delivery times as we have no control over the postal companies involved.**
PLEASE NOTE: Due to the tight customs restrictions in some countries outside of the UK, we cannot guarantee delivery of your order. We will still ship outside the UK but will not be able to offer a refund, or free of charge replacement, if your item is lost or held at customs. By placing an order with us, you are agreeing to these terms.
Due to the nature of most of our products, we are not able to accept returns if they have been opened as we are unable to resell them. If you do wish to return your unopened goods for a refund then please contact us using our contact page here.